Maintenance contract


You have unlimited access to our helpdesk. This helpdesk is available daily during working hours to assist you over the phone. The helpdesk is free of charge for customers with a maintenance contract. With your permission, we can also access your system through the internet to give you the best possible assistance.

A maintenance contract also entitles you to a reduced price if we have to work on location for aspects which are not covered by the maintenance contract. This could be training, refresher course or assisting a third party.

If a hardware product is not functioning properly and you are covered by a maintenance contract, we immediately send you a replacement. If your entire system is not functioning properly, one of our specialists will assist you from our office or on location.

You can request a maintenance contract though ourĀ contact form.